"Locker" <***@freenews.com> wrote
| Two different brand laptops having fingerprint readers worked for a
| while then both stopped. Both on Win XP Pro.
| The remembered fingerprint data went away and the other the fingerprint
| scanner window went away.
That's not much to go on. The readers came
with the laptops? Personally I'd suggest you
get rid of those dubious cleaner programs. They
do no good and can do harm.
Beyond that, if the software came preinstalled then
you have two options:
1) Do a restore. I don't mean a system restore. I mean
a factory restore to the original state of the system.
Most computers these days have some kind of way,
like holding down F2, F8, Delete, or some such at boot,
to initialize a factory restore. The exact metho
should be in your manual. (If you do that, make
a disk image of it after it's done, so you don't have to
depend on the hidden restore copy.)
2) Visit the website for the laptop maker. In most cases
they provide downloads for utilities, drivers, etc that
go with the product. It's possible that you can get the
fingerprint reader installer.
Then of course there's the possibility that the hardware
is the problem. In that case there's probably not much
option but to buy an external one, or go back to your
bosses at MI5 and tell them you want to upgrade
to an iris scanner. :)